Information we collect to assist you
Whenever you visit our website, we identify and record only useful data that can help us to understand your requirements and collaborate with you to make your shopping experience best. Specially whenever you visit our website and asked to provide personal information in cases like: place an order, purchase, return or exchange, sign up for newsletter, involve in reward programs, apply for a job, participate in surveys/contests as well as contact us with a query or a complain.
In most of the cases you will be asked to provide your name, phone number, address, e-mail. RISE uses strict confidentiality to keep safe your information and takes legal action on any misuse.
Information from RISE Outlets
Whenever you visit and purchase from our outlet we collect some information from you. Please be noted you do not need to provide any information when you are purchasing through cash. We will only need your co-operation in case of card payments through signature or any needed card related information. RISE always believes in delivering customer centric sales support and to maintain it we may ask you to participate in surveys/complain or suggestion form.
Online Visitors Information
We may ask you to provide some personal information whenever you visit our website. This information will be used only to inform you about our offers, new collection arrivals, new outlet opening etc.
Phone or Fax Communication
RISE do no sell any product over phone communication or sms. In case of online selling authorized person will always communicate with you after paperwork/form-filling. RISE will also never ask you about any sensitive information about credit/debit card, personal information or promotional offers.
Job Application at RISE
Whenever you apply for a job from our website, we collect information from your resume only to evaluate you as a job candidate. Your personal information is never shared to any third party organization. Any claim to personal information manipulation will not be entertained to RISE.
Information from RISE Newsletter
RISE newsletter option allows you to let know all our promotional offers, events, store openings, new collection arrivals and other RISE news. We will have to collect some of your personal information such as name, e-mail, postal area code, interest in clothing section etc. in order to understand your need and to send you related newsletters accordingly.
You can easily unsubscribe our newsletter anytime without any charge from our website.
Information through Customer Service
In order to improve our service and to answer your queries, complain or suggestion our customer support team can ask your phone number/E-mail address from our authorized website or Facebook page. We will keep secure your personal information and will use your feedbacks to create a smarter service for you.
RISE keeps track of customer’s general information on usual website visit as well as shopping. Through web analytics we collect the internet protocol addresses of the customers who visit our website. We also use technical aspects like cookies to collect information. We prefer collecting information of purchasing intention, area of preference, past purchasing section, time spent on website, used browser, etc. RISE uses the combination of these information to create the best shopping experience of yours and to improve future marketing initiatives to present our website well.
To be noted, a cookie is information stored on your computer by a website you visit. If you do not wish to get the privilege of cookies you can simply disable it from your browser setting. However, without cookies you cannot enjoy all the offers/features of our website.
Change of Policy
This privacy policies can change due to new rules and regulations, unavoidable circumstances or unseen events. Changes in the policy will always be updated here immediately.
Your Privacy is one of our major concerns. We always keep the safeguard to your information that we collect through different channels of communication by only authorized employees of the company/service provider. We may have to share your personal information to law enforcement agency in response to any search warrant/legally valid inquiry by the laws of Bangladesh.