Simply follow the steps below:

  • Fill out and submit the exchange form. (
  • For online purchase exchange, customers have to inform and send us the product with original money receipt through courier within 3 days from purchase day. Only then exchange can be arranged within 20 days. (For any unavoidable circumstances product delivery can be delayed).

Address: Standard Fashions Limited (SFL),
Nobosrista, Plot No.8, Begunbari, Tejgaon I/A;

  • For outlet purchase, Customer has to exchange their product from the same outlet from where he/she has purchased within 3 days from purchase date.
  • Products have to be properly packed. (Unworn, unwashed and Unused)
  • Original Hangtags, care-label and packaging have to be attached with products.

N.B: Customer has to bear all delivery/return/exchange charge which varies individually.




60 Taka (One way travel cost required) inside Dhaka.

120 Taka outside Dhaka. (Delivery charge may vary for different location).


Inside Dhaka: Customer has to exchange the purchased product from RISE Showroom with original Money receipt.

Outside Dhaka: 360 Taka. (Three way travel cost required) outside Dhaka.


Inside Dhaka: Free Return.

Outside Dhaka: 120 Taka. (One way travel cost required).

Return/Exchange of a product is possible only when:

  • The product is damaged.
  • Misplaced product in: Color, Size or quantity.
  • Lost in Shipment.
  • If there is stock availability of the purchased product.
  • To clarify the fact, exchange option will not be available for a discounted/special offer product.

***After you have received the Products, our delivery boy will wait for 5-10 minutes for you to trail this product. If you have any issue with the product you can contact our support number and return the product instantly.

***Sometimes for professional photo-shoot, product color may look different. Please check our website for a better product view.

“Cash on delivery/ Pay when you receive” Policy

  • To clarify at first hand, customers have to bear all delivery charge in case of product delivery, return or exchange (varies individually).

***Discount Product can not be Return or exchanged

***One time exchange will be applicable if product is available in stock